McDonald's® - Mill Race Lane, Stourbridge

Welcome to McDonald's® - Mill Race Lane, Stourbridge! Located conveniently in Unit 3 of the Stourbridge Industrial Estate, this establishment represents a fusion of flavors and fast food convenience that McDonald's is renowned for worldwide. Whether you’re a local resident or just passing through, it’s hard to overlook this vibrant spot that promises satisfying meals at any hour.

As you step inside, the welcoming atmosphere draws you in, a hallmark of McDonald's around the globe. With a varied menu, there's something for everyone, including innovative vegetarian options like the McPlant and fresh salads for those seeking a lighter bite.

Let's delve into the highlights from customer experiences, which paint a vivid picture of what to expect at this location:

  • Customer Delight: Alfie Rock shared an enthusiastic review, praising the McSpicy Burger for its juiciness and kick. The fries, warm and salted, complemented the spicy burger perfectly. Even when faced with a mix-up involving a Birthday Cake Donut, the swift resolution by the staff turned a potential disappointment into a delightful experience.
  • Room for Improvement: Not all feedback has been glowing. Customers like Paul Wilde noted technical issues with special ordering machines, leading to cold food experiences. The takeaway from such incidents emphasizes the need for attention to operational details, especially during peak hours.
  • Delivery Challenges: Reviews from other customers, such as Alex and John Sharp, highlight frustrations with delivery orders, from missing items to cold food. These experiences underscore the importance of quality control in carrying out delivery services and ensuring customer satisfaction.
  • Health Concerns: A concerning review from Heffie Monster raises alarms about food safety and quality, underlining the significance of food preparation and handling standards. A restaurant’s commitment to these practices is vital in maintaining a loyal customer base.

Despite mixed reviews, one can always appreciate McDonald's commitment to customer service, as articulated in several reviews. While some patrons have faced challenges and disappointments, the prompt responses from staff demonstrate a willingness to rectify mistakes, striving for an improved customer experience.

In conclusion, McDonald's® - Mill Race Lane, Stourbridge, while known for its classic offerings, is a powerhouse of potential in the fast-food landscape. With a few operational tweaks and an unwavering commitment to quality, it can elevate itself as a top choice for fast food enthusiasts in the area. Whether you crave a classic burger or try out their vegetarian options, the ambiance and ongoing improvements promise a worthwhile visit.

For inquiries or further assistance, feel free to contact the cafe at (138) 439-7224. Enjoy your meal!

McDonald's® - Mill Race Lane, Stourbridge Menu

Location

Address: Unit 3 Stourbridge Industrial Estate, DY8 1
Phone: (138) 439-7224

🕓 Work Hours
MON 10:55 - 4:00
TUE 10:55 - 4:00
WED 10:55 - 4:00
THU 10:55 - 4:00
FRI 10:55 - 4:00
SAT 10:55 - 4:00
SUN 10:55 - 4:00

Last Reviews

  • Author: Alfie Rock

    19 February 2025

    Food was incredible, I ordered a McSpicy Burger with Fries and a Coke, The fries were warm and salted and the burger was juicy and spicy, however I ordered a Birthday Cake Donut as well, but they gave me a brownie, but the staff were extremely kind and changed it within seconds, it was quite delightful. Best Fast Food in the area %Vegetarian options: Salad and McPlant for veggie options, however this is about it.Parking: Free and spacious parkingKid-friendliness: Perfectly kid friendly

  • Author: paul wilde

    19 February 2025

    Thought I'd pop in as I liked the look of the double chilli cheeseburger,Only out of four self service machines working,none of which gives receipts.Burger hot chocolate fries apple pie, orders in at the time ... minutes very cold small burger hot chocolate had curdled...no thought given to visitors only driven through and online orders.... terrible

  • Author: Alex

    19 February 2025

    Ordered for delivery. One food item was missing, the rest of the food items were cold and the drink had been spilled in the bag. I had to throw the entire order away. I was forced to contact Uber as it was a delivery order - worst customer service experience of my life. They issued a refund for the missing item and then flatly refused to help any further. From reading other reviews it seems this is a common experience with this restaurant and shows no sign of improving. Just go somewhere else - there's a KFC next door.

  • Author: John Sharp

    19 February 2025

    Ordered food for delivery tonight, the poor delivery driver was there waiting + minutes until my wife called to find out what was happening, food arrived, milk shake melted, fries stone cold and like rubber. The cooked time and use by time on the apple pie removed, this was also cold, burger like warm.Called them and they hung up on me times and still trying . Will be visiting the store tomorrow to speak to the manager. Disgusting service and food.

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